Pricing and plans
Use this page to choose a plan, understand monthly vs annual billing, and see how upgrades, downgrades, and cancellation are handled.
ProteinIQ has one current public plan ladder: Free, Lite, Plus, Pro, and Enterprise. Use this page when you need the practical answer to which plan to choose, how plan changes work, and what happens when you update billing for a workspace.
Which plans are available?
| Plan | Monthly | Annual (per month, billed yearly) | Included credits | Seats | License |
|---|---|---|---|---|---|
| Free | $0 | $0 | 100 welcome credits | 1 | Academic |
| Lite | $9 | $7 | 500 per month | 1 | Academic |
| Plus | $29 | $23 | 2,000 per month | 1 | Academic |
| Pro | $99 | $79 | 8,000 per month | 1 | Commercial |
| Enterprise | Contact sales | Contact sales | Custom | Custom | Commercial |
Free, Lite, and Plus use the Academic license. Pro and Enterprise use the Commercial license.
Which plan do I need?
- Free: Best for trying the platform and running occasional jobs with the free-plan daily submission limit.
- Lite: Best for individual academic users who need more credits and no daily job cap.
- Plus: Best for heavier academic use with a larger monthly credit allowance.
- Pro: Best for commercial work or higher-volume paid compute.
- Enterprise: Best when you need invoice billing, procurement support, shared workspace seats and credits, or a custom commercial agreement.
Commercial use requires Pro or Enterprise.
What's the difference between monthly and annual billing?
Monthly billing charges once per month and grants that month's credits for the current billing period.
Annual billing charges the full year up front at the discounted annual rate and grants the full annual credit allowance at the start of the yearly term. Plus, for example, includes 2,000 credits per month, so annual Plus grants 24,000 credits up front for the year.
- Monthly billing: Credits expire at the end of that monthly billing period.
- Annual billing: Credits expire at the end of that annual billing period.
- Free workspaces: The initial
100welcome credits expire one year after they are issued.
How do I change my plan?
- Open Settings > Billing for the workspace you want to change.
- Click Upgrade. If the workspace does not have an active subscription yet, click View plans instead.
- Choose the plan and billing period you want. For seat-based plans, also choose the seat count.
- Review Total due today. Existing subscriptions show a prorated preview before you confirm the change.
- Confirm the change. New paid subscriptions use Stripe Checkout. Existing subscriptions either apply immediately or schedule the change for renewal, depending on the direction of the change.
If the selected plan and billing period already match the current subscription, the action is disabled and shown as Current plan.
What happens when I upgrade or downgrade?
ProteinIQ compares the current subscription cost with the new subscription cost.
- Immediate changes: Moving to a higher plan, switching from monthly to annual billing, or increasing seat count takes effect immediately.
- Proration today: Immediate changes settle the prorated difference that day using the payment method on file.
- Scheduled changes: Moving to a lower plan, switching from annual to monthly billing, or reducing seat count is scheduled for the end of the current billing period.
- No immediate refund for downgrades: Downgrades and cancellations do not retroactively refund the current term.
How does cancellation work?
From Settings > Billing, click Cancel plan to schedule cancellation at period end.
Cancellation does not remove access immediately. The current subscription stays active until the current billing period ends. If you change your mind before then, Resume plan is available from the same Billing page.
Why can a seat reduction fail?
Seat-based downgrades are blocked when the requested seat count would be lower than the number of occupied seats.
Occupied seats include both active members and pending invitations. If the change would put the workspace over capacity, remove members or pending invites first, then retry the downgrade.
What happens if I run out of credits?
Paid jobs do not start unless the workspace has enough credits for that run. Tools that cost 0 credits can still run on a workspace with no remaining paid credits.
If you need more paid compute, move to a higher plan or a larger seat count.
Where do I manage cards and invoices?
Open Settings > Billing for the active workspace. That page shows the current plan, billing interval, credit summary, payment method, and invoice history.
Payment method updates use Stripe Billing Portal rather than an in-app card form.
Related docs
- Pricing and billing: The conceptual pricing model, billing periods, and proration behavior
- Credits: How charges, refunds, and balance tracking work
- Billing and invoices: Payment methods, invoices, and billing permissions
- Cancellation and renewals: End-of-period cancellation and resume behavior