Terms of Service

Last updated: September 26, 2026

These Terms of Service (the "Agreement") govern your access to and use of ProteinIQ's bioinformatics platform, tools, and related services (the "Service") provided by Matic Broz s.p., trading as ProteinIQ, a sole proprietorship registered in Slovenia, with a mailing address at Veselova ulica 14, 3000 Celje, Slovenia ("ProteinIQ," "we," "us," or "our"). By accessing or using the Service, whether through an online ordering process, a free account sign-up, or by clicking an acceptance button, you agree to be bound by this Agreement. If you are accepting this Agreement on behalf of a company or other legal entity ("Customer"), you represent and warrant that you have authority to bind that entity to these terms. References to "you" throughout this Agreement refer to you individually or, where applicable, the entity on whose behalf you are acting.

A "Consumer" is a natural person who uses the Service for purposes outside their trade, business, craft, or profession. A "Business Customer" is anyone else, including companies, universities, research institutes, and individuals acting in a professional capacity. Where this Agreement says a provision applies only to Business Customers, it does not apply to Consumers. Nothing in this Agreement limits rights that Consumers have under mandatory law.

This version was last updated on 26 September 2026. If you accepted an earlier version, this version applies to you from 26 October 2026.

If you do not agree to these Terms, do not access or use the Service.

Table of Contents

1. The Service
2. Restrictions
3. Third-Party Scientific Tools and Licences
4. Payment Obligations
5. Term and Termination
6. Warranties and Disclaimers
7. Limitation of Liability
8. Confidentiality
9. Data
10. Intellectual Property
11. Indemnification
12. Governing Law and Disputes
13. General Terms
14. Export Control and Compliance
15. Contact

1. The Service

1.1 Service Description

ProteinIQ provides web-based bioinformatics tools and analysis services for protein research, structural biology, and related scientific applications. The Service includes protein sequence and structure analysis, data visualization and computational analysis, file format conversion, research data management, and documentation and educational resources. Content you upload, submit, or generate through the Service is referred to as "User Content." You will not receive access to the underlying source code or software that powers the Service.

1.2 Subscription and Access

Subject to this Agreement, you may access and use the Service according to the plan you select. Free plans are available at no charge. Paid plans ("Paid Services") provide enhanced features, increased computational credits, and other benefits as described on our website. Access is permitted only for your own internal use and, where applicable, for authorized members of your organization ("Users").

1.3 Our Ownership

ProteinIQ owns the Service, its software, documentation, design, and the materials we create and provide (collectively, "ProteinIQ Materials"), including all intellectual property rights therein. ProteinIQ Materials do not include Hosted Tools or other third-party materials described in Section 3. We retain all rights not expressly granted to you. There are no implied licenses under this Agreement.

1.4 Limited License

We grant you a non-exclusive, non-transferable, revocable, limited license to access and use the Service for your own internal purposes, subject to this Agreement. This license terminates automatically if you breach this Agreement.

1.5 Seats, Team Access, and Permissions

Plus and Pro plans can be purchased for one or more collaborator seats, and custom plans cover the seats agreed with us. The number of seats and any included viewers are shown at purchase or in your agreement with us. You may authorize users within your organization up to that number. You are responsible for managing permissions, ensuring authorized users comply with this Agreement, and all activities that occur on your account and your users' accounts.

2. Restrictions

2.1 Your Responsibilities

You are responsible for all activity on your account and for ensuring your authorized users are aware of and comply with this Agreement.

2.2 Use Restrictions

You agree that you will not, and will not allow others to:

• Modify, copy, or create derivative works based on the Service
• Reverse engineer, decompile, or otherwise attempt to discover the source code of the Service, except where applicable law expressly permits this
• Sublicense, sell, resell, rent, lease, transfer, or assign access to the Service to any third party
• Remove or obscure any proprietary or licence notices in or on the Service or its outputs
• Use the Service in violation of any applicable law or regulation, or in violation of an Upstream Licence or Tool Terms (Section 3)
• Introduce malicious code, viruses, or harmful content, or attempt to gain unauthorized access to our systems
• Use the Service to build or support products or services competitive to ProteinIQ
• Benchmark or publicly compare our Service without our prior written consent
• Circumvent any security or technological measures of the Service
• Share account credentials or allow unauthorized access to your account
• Use automated scripts, bots, or scrapers to overwhelm our infrastructure or extract data in bulk
• Use outputs for regulatory submissions without independent expert validation
• Use the Service for high-risk activities, including direct medical diagnosis, clinical decision-making, or safety-critical systems where failure could cause immediate harm, without appropriate professional oversight and independent validation

If your use causes or is likely to cause significant harm to ProteinIQ or the Service, we may suspend your access. We will use commercially reasonable efforts to provide notice before suspension where practicable, and to limit the suspension to the accounts involved.

2.3 API Access

We may provide access to application programming interfaces ("APIs") as part of the Service. We may set and enforce limits on API usage, modify API features, or suspend or discontinue API access at any time.

2.4 Academic and Commercial Plans

Our plans are offered as two types:

Academic plans (Free, Plus, and the legacy Lite plan): These cover academic research at universities and research institutions, non-profit research, personal educational use, government-funded research, and individual non-commercial work.

Commercial plans (Pro and custom plans agreed with us, listed as Enterprise on our pricing page): Commercial use of the Service requires a commercial plan. Commercial use includes use by or for for-profit companies, research supporting commercial product development, drug discovery pipelines, and services provided to third parties for compensation.

Your plan type governs your use of the ProteinIQ Service only. It does not grant, extend, or replace any licence to a Hosted Tool, model, or dataset. Where a tool page states that a tool is limited to non-commercial use, you may use that tool only for non-commercial purposes, whatever your plan.

If you are unsure whether your use qualifies as academic or commercial, contact us at legal@proteiniq.io before subscribing.

3. Third-Party Scientific Tools and Licences

3.1 Hosted Tools

Most scientific tools available on the Service ("Hosted Tools") are software, models, parameters, or data developed and published by third parties ("Upstream Providers") and made available under their own licence terms ("Upstream Licences"). ProteinIQ operates Hosted Tools on your behalf through the Service. ProteinIQ does not own Hosted Tools, and Upstream Providers do not endorse ProteinIQ or have any obligation to you through the Service unless we say otherwise. Each tool page identifies the upstream project, its source, and its publication where available. We may adapt how a Hosted Tool is packaged, validated, limited, or presented so that it can run on the Service.

3.2 Our Licence Review

Before we make a Hosted Tool available, we review its Upstream Licence, and we offer it only where we believe in good faith that we may operate it as part of the Service. Licences can be ambiguous, can change over time, and can cover components bundled inside a tool. We therefore do not warrant that our review is complete or correct. We may publish tool-specific conditions on a tool page ("Tool Terms"), such as a non-commercial restriction or an attribution requirement. Tool Terms form part of this Agreement for that tool, and they prevail over this Agreement where the two conflict for that tool.

3.3 Your Responsibility for Your Intended Use

Before you rely on a Hosted Tool or its outputs, you are responsible for confirming that your intended use complies with the applicable Upstream Licence and any Tool Terms. This includes, for example, commercial use, use by or on behalf of a for-profit organization, publication, patent filings, redistribution of outputs, and incorporation of outputs into products or services. If an Upstream Licence or Tool Terms do not permit your intended use, do not use that tool for that purpose. Your ProteinIQ plan does not give you any licence to a Hosted Tool beyond the right to run it through the Service in accordance with this Agreement.

If you are unsure whether a tool may be used for your purpose, email legal@proteiniq.io before you run it. We will share the information we have, but our answer is not legal advice.

3.4 Reporting Licensing Concerns

If you are a customer, an Upstream Provider, or another rights holder and you believe a Hosted Tool is offered or used in a way that its licence does not permit, please contact legal@proteiniq.io. Include the tool concerned, the licence terms at issue, and how we can reach you. We will acknowledge your message within five business days, review it promptly, and may suspend the tool while we do. If we conclude that we are not permitted to offer a tool, we will withdraw it from the Service.

3.5 Changes to and Withdrawal of Tools

We may change, suspend, or permanently withdraw any Hosted Tool at any time, including for licensing, legal, security, scientific, or technical reasons. Where possible, results of jobs you have already run remain available to view and download. Unused credits remain usable on other tools. Credits for jobs that cannot complete because a tool was withdrawn are refunded. If a withdrawal materially reduces the core functionality of your Paid plan, you may cancel that plan and we will refund the unused portion of any prepaid subscription period.

3.6 Third-Party Applications

The Service may integrate with third-party products and services that are not Hosted Tools and are not owned or controlled by ProteinIQ, such as external databases, authentication, and payment providers ("Third-Party Applications"). Your use of Third-Party Applications is governed by their respective terms. To the extent permitted by law, ProteinIQ disclaims representations and warranties relating to Third-Party Applications and is not liable for their acts or omissions.

4. Payment Obligations

4.1 Fees and Subscriptions

Paid Services are offered on monthly, annual, or usage-based billing terms as displayed at checkout. All fees ("Fees") are payable in the currency displayed at checkout. Except as expressly stated in this Agreement or required by law, payment obligations are non-cancelable and Fees are non-refundable. We may modify Fees, but any Fee change will apply only after notice, and you may cancel before the change takes effect.

4.2 Payment Authorization

Payments are processed securely through Stripe, Inc. or another third-party payment processor ("Payment Processor"). We do not store complete payment card information on our servers. By providing payment information, you represent that you are authorized to use the payment method and authorize us and our Payment Processor to charge that payment method for all applicable Fees, including recurring subscription charges, usage-based charges, taxes, and other amounts due, until you cancel your subscription or update your payment method. You are responsible for keeping your payment information current. Failed payments may result in suspension or termination of access.

4.3 Taxes

Fees are exclusive of applicable taxes unless stated otherwise at checkout. You are responsible for all taxes, levies, duties, VAT, sales tax, or similar governmental assessments associated with your purchase. Where required, we or our Payment Processor may calculate and collect taxes at checkout or invoice them separately.

4.4 Refunds and Credits

Subscription fees and purchased credits are non-refundable once paid credits have been consumed, except as expressly stated in this Agreement or required by law. First-time subscribers may request a refund within 7 days of their initial purchase only if: (1) it is their first paid ProteinIQ subscription or credit purchase, (2) no paid credits have been consumed, and (3) the written request is submitted to support@proteiniq.io within that 7-day period.

No refunds are provided for renewed or subsequent subscriptions, dissatisfaction with scientific or algorithmic results, user error, completed jobs, change of mind after using the Service, or temporary platform outages, except where required by law, as described in Section 3.5, or as expressly approved by ProteinIQ. Credits for jobs that end in Failed or Timeout are refunded automatically. We provide free trial credits to allow users to evaluate the Service before purchasing.

4.5 Right of Withdrawal for EU Consumers

If you are a Consumer in the European Union, you may withdraw from a purchase within 14 days without giving a reason by writing to support@proteiniq.io. If you ask us to start providing a Paid Service during the withdrawal period, for example by using paid credits, you will owe a proportionate amount for what was provided before you withdrew. If you expressly agreed at checkout that the service starts immediately and acknowledged that you lose your right of withdrawal once it has been fully performed, the right ends when the service has been fully performed.

4.6 Billing Questions, Chargebacks, and Payment Disputes

If you have a billing question, believe a charge was made in error, or believe your payment method was used without authorization, you agree to contact us promptly at support@proteiniq.io so we can investigate and attempt to resolve the issue.

If you initiate a chargeback or payment dispute after using the Service, we may provide the payment processor, card network, issuing bank, or other relevant party with records of your account registration, payment authorization, login activity, IP address, device information, job submissions, credit usage, completed outputs, communications, and other records relevant to the dispute.

Where a chargeback or payment dispute is resolved in our favor, or where we determine that the Service was accessed or used in bad faith, we may suspend or terminate the account, revoke access to remaining credits or subscription time, and seek recovery of the disputed amount, chargeback fees, collection costs, and other amounts owed, in each case to the extent permitted by law.

5. Term and Termination

5.1 Term

This Agreement becomes effective when you first accept it and remains in effect for as long as you use the Service, including any free tier access.

5.2 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period. Termination does not relieve you of any obligations incurred before termination.

5.3 Termination by Us

Either party may terminate this Agreement upon written notice if the other party materially breaches this Agreement and such breach is not cured within 30 days of receipt of notice. We may also suspend or terminate your account immediately, with or without notice, for serious violations of this Agreement, conduct harmful to the Service or other users, or failure to pay applicable Fees. We may close inactive accounts with 30 days' notice, and we may terminate any account for any reason with 30 days' advance notice, in which case we will refund the unused portion of any prepaid subscription period.

5.4 Effect of Termination

Upon termination:

• Your right to access and use the Service ceases
• Stored jobs, result files, and workspace content remain available until you delete them or terminate the workspace or account, subject to the backup retention described in Section 9.5; we recommend exporting your data beforehand
• You remain liable for all charges incurred prior to termination
• Provisions that by their nature should survive, including payment obligations, intellectual property rights, warranty disclaimers, limitation of liability, confidentiality, indemnification, and dispute resolution, remain in effect

If you terminate because of our uncured material breach, we will refund any prepaid Fees for the remaining portion of the then-current billing period. If we terminate because of your uncured breach, you remain responsible for any unpaid Fees covering the remainder of the then-current billing period.

5.5 Data Export

Before termination, you may export your User Content using available export features. We are not obligated to provide data in any specific format or to maintain data after termination.

6. Warranties and Disclaimers

6.1 Your Warranties

You represent and warrant that: (a) all User Content you submit complies with applicable laws and does not infringe any third-party rights; (b) you have all necessary rights, licenses, and permissions to use and submit your data; (c) your use of Hosted Tools and their outputs complies with Section 3.3; and (d) if accepting on behalf of an entity, you have authority to bind that entity to this Agreement.

6.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. ProteinIQ disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate, reproducible, or suitable for any particular purpose. Consumers keep any statutory rights regarding conformity of digital services that cannot be excluded by contract.

6.3 Computational and AI Outputs

The Service uses artificial intelligence, machine learning models, and third-party algorithms. You acknowledge and accept that:

• Outputs may be incorrect, incomplete, fabricated, or inconsistent across runs
• Results have not been validated for any particular purpose and may have no correlation with experimental reality
• Tools may fail silently, producing plausible but incorrect outputs; different runs may produce contradictory results
• We make no representations about accuracy, precision, reliability, or scientific validity
• We do not develop or independently validate the underlying third-party algorithms
• Updates may change results without notice or documentation
• You must independently validate all results through appropriate experimental methods before relying on them for any purpose

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROTEINIQ AND ITS AGENTS, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR: (A) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES; (C) DAMAGES ARISING FROM COMPUTATIONAL RESULTS, RESEARCH FAILURES, PUBLICATION ERRORS, RETRACTIONS, GRANT REJECTIONS, EXPERIMENTAL FAILURES, OR PROFESSIONAL OR ACADEMIC CONSEQUENCES; (D) LOSS OR CORRUPTION OF DATA, SYSTEM FAILURES, SECURITY BREACHES, OR SERVICE INTERRUPTIONS; OR (E) ACTS OR OMISSIONS OF THIRD-PARTY SERVICES, PROVIDERS, OR UPSTREAM PROVIDERS. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF THE TOTAL FEES PAID BY YOU TO PROTEINIQ IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED US DOLLARS (USD 100).

These limitations apply regardless of the legal theory under which a claim is brought, whether contract, tort, strict liability, or otherwise, and whether or not we have been advised of the possibility of such damages.

Nothing in this Agreement excludes or limits liability for damage caused intentionally or through gross negligence, for death or personal injury, or for any other liability that cannot be excluded or limited under applicable law.

8. Confidentiality

8.1 Definition

Each party (the "Receiving Party") may receive confidential business, technical, or financial information from the other party (the "Disclosing Party") in connection with this Agreement ("Confidential Information"). ProteinIQ's Confidential Information includes non-public information about features, functionality, pricing, and business operations. Your Confidential Information includes your User Content and account information. Any individually negotiated terms, such as an order form or enterprise agreement, are Confidential Information of both parties.

Confidential Information does not include information that: (a) is or becomes publicly available without breach of any obligation owed to the Disclosing Party; (b) was known to the Receiving Party before disclosure; (c) is received from a third party without restriction; or (d) is independently developed without reference to the Disclosing Party's Confidential Information.

8.2 Obligations

Each party agrees to: (a) protect the other party's Confidential Information using at least the same degree of care it uses for its own confidential information of similar importance, and in no event less than reasonable care; (b) limit access to those personnel and contractors who need to know and who are bound by equivalent confidentiality obligations; and (c) not use the other party's Confidential Information for any purpose other than fulfilling its obligations under this Agreement.

8.3 Compelled Disclosure

A party may disclose Confidential Information if required by law, provided it gives the other party prompt prior notice (to the extent legally permitted) and reasonable assistance if the other party wishes to contest the disclosure.

8.4 Feedback

If you provide suggestions or feedback regarding the Service ("Feedback"), you grant ProteinIQ a perpetual, irrevocable, worldwide, royalty-free right to use that Feedback without restriction or compensation to you, except for rewards approved under our Feedback Reward Terms. Feedback does not include your User Content.

8.5 Promotional Credit Programs

Feedback rewards and LinkedIn sharing rewards are subject to the Feedback Reward Terms and LinkedIn Sharing Terms, respectively. These program terms explain eligibility, review, reward amounts, and credit use, and take precedence for the specific rewards they describe.

9. Data

9.1 Your Ownership

You retain all rights, title, and interest in your User Content. We do not claim ownership of your scientific data or research results. Outputs of Hosted Tools may remain subject to the relevant Upstream Licence or Tool Terms (Section 3).

9.2 License to ProteinIQ

By uploading or submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, reproduce, and display your User Content solely as necessary to provide the Service to you, operate and improve the Service, ensure security, and comply with legal obligations. We do not use your User Content to train machine learning models. This license terminates when you delete your User Content or close your account, except where retention is required by law or legitimate security purposes.

9.3 Service Data

As you interact with the Service, we collect data about performance, usage patterns, and operation of the Service ("Service Data"). Provided that Service Data is aggregated and anonymized such that it does not identify you or your organization, we may use Service Data for any purpose, including to improve and develop the Service. We own all right, title, and interest in and to aggregated Service Data.

9.4 Data Responsibility

You are responsible for the data you upload and process. You must: ensure you have all necessary rights and permissions to use your data; comply with applicable data protection laws (including the GDPR, and the CCPA or HIPAA where applicable); obtain required institutional and ethical approvals; and maintain independent backups of important data.

We provide data storage as a convenience and make no guarantees regarding uninterrupted availability or permanent preservation. You should not rely on the Service as your sole or primary data storage, and you should download and back up important results.

9.5 Data Retention

We retain jobs, result files, and stored workspace content until you delete them or terminate the workspace or account, subject to the backup retention described below. Deleted data may remain in encrypted backups for up to 30 days for disaster recovery before permanent purge. To the extent permitted by law, we are not liable for data loss, corruption, or unavailability.

9.6 Public Content Sharing

If you choose to make your computational results publicly accessible on ProteinIQ, your content will be licensed under Creative Commons Attribution 4.0 International (CC-BY 4.0), to the extent you hold rights in it and subject to any Upstream Licence or Tool Terms that apply to the outputs. Others may view, download, and use your content with attribution. You retain ownership but grant an irrevocable public license. You may un-share or delete content, but copies others have already downloaded remain licensed under CC-BY 4.0. Public sharing is optional; all content is private by default.

9.7 Cookies and Local Storage

We use essential cookies for authentication (provided by Clerk), functional cookies for preferences, local storage for job history caching and performance, and privacy-friendly analytics through Vercel Analytics, which does not use cookies or collect personal data. Our Privacy Policy explains these in more detail. You can manage some of these through your browser settings, though disabling essential cookies may affect Service functionality.

9.8 Data Processing

Our Privacy Policy explains how we process personal data. Where we process personal data on your behalf, our Data Processing Agreement (DPA) governs that processing and is incorporated into this Agreement by reference. The DPA includes standard contractual clauses, subprocessor details, data subject rights procedures, and breach notification procedures.

10. Intellectual Property

10.1 Our Rights

ProteinIQ Materials are owned by ProteinIQ and protected by intellectual property laws. Hosted Tools remain the property of their Upstream Providers or other rights holders. We retain all rights not expressly granted to you under this Agreement.

10.2 Intellectual Property and Licensing Notices

If you believe that content or a tool on ProteinIQ infringes your rights, or is offered in a way that your licence does not permit, contact us at legal@proteiniq.io with enough detail for us to identify the material and your rights. We handle notices as described in Section 3.4 and in accordance with applicable law, including the EU Digital Services Act and, for notices under United States law, the Digital Millennium Copyright Act.

11. Indemnification

This Section applies to Business Customers. You agree to defend, indemnify, and hold harmless ProteinIQ and its agents, contractors, and affiliates from and against any third-party claims, and related liabilities, damages, costs, and expenses (including reasonable attorneys' fees), arising out of or relating to: (a) your use or misuse of the Service in breach of this Agreement; (b) your violation of applicable law; (c) your User Content or data you process; (d) your use of a Hosted Tool or its outputs in breach of Section 3.3, an Upstream Licence, or Tool Terms; or (e) your negligence or willful misconduct. This obligation does not apply to the extent a claim results from ProteinIQ's own breach of this Agreement or of an Upstream Licence. We will notify you promptly of any claim, give you reasonable control of its defense and settlement, and provide reasonable cooperation at your expense. This obligation survives termination of this Agreement.

12. Governing Law and Disputes

12.1 Governing Law

This Agreement is governed by the laws of the Republic of Slovenia, excluding its conflict of law rules and the United Nations Convention on Contracts for the International Sale of Goods. If you are a Consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country where you habitually reside.

12.2 Resolving Disputes

Before bringing a formal claim, please contact us at legal@proteiniq.io so we can try to resolve the matter informally. Either party may bring a claim if it is not resolved within 30 days.

12.3 Jurisdiction

For Business Customers, the competent court in Celje, Slovenia has exclusive jurisdiction over any dispute arising out of or relating to this Agreement or the Service. If you are a Consumer, you may bring proceedings in the courts of Slovenia or of the country where you habitually reside, and we may bring proceedings against you only in the courts of the country where you habitually reside.

13. General Terms

13.1 Changes to This Agreement

We may update this Agreement. We will provide at least 30 days' notice of material changes by posting the updated terms on our website with a new effective date, sending email notice to your registered address, and displaying a notice in the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated Agreement. If you do not agree to the changes, you must stop using the Service before they take effect, and you may cancel any Paid plan and receive a refund of the unused portion of any prepaid subscription period. Non-material changes, such as clarifications and corrections, are effective upon posting.

We may also make changes to the Service itself to improve functionality or for the reasons in Section 3.5, but we will not materially decrease the core functionality of a Paid plan without reasonable notice.

13.2 Force Majeure

Neither party is liable for delays or failures in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, government actions, third-party hosting or utility failures, or labor disputes not involving the affected party's employees.

13.3 Publicity

With your prior written consent, we may identify you as a customer and display your name and logo in our marketing materials and on our website.

13.4 Relationship of the Parties

The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship.

13.5 No Third-Party Beneficiaries

This Agreement is solely for the benefit of the parties. No third party may enforce any of its terms.

13.6 Notices

Notices under this Agreement will be delivered by email or through the Service interface. Notices to ProteinIQ must be sent to legal@proteiniq.io. Notices to you will be sent to your registered email address or displayed within the Service. Email notices are deemed received the business day after sending.

13.7 Waiver

Our failure to enforce any provision of this Agreement does not constitute a waiver of our right to enforce that provision in the future. No waiver is effective unless made in writing.

13.8 Severability

If any provision of this Agreement is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, where that is not possible, severed. The remaining provisions will remain in full force and effect.

13.9 Assignment

You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement, including to a company we establish to operate the Service or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of the business. We will notify you of any such assignment. Any purported assignment in violation of this section is void.

13.10 Language

This Agreement is written in English. Any translated versions are provided for convenience only. In case of conflict, the English version prevails, except where mandatory Consumer law requires otherwise.

13.11 Entire Agreement

This Agreement, together with our Privacy Policy, any applicable Data Processing Agreement, any Tool Terms, and any additional terms for specific features, constitutes the entire agreement between you and ProteinIQ regarding the Service and supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.

14. Export Control and Compliance

14.1 Export Laws

The Service and related technology may be subject to export control laws, including Regulation (EU) 2021/821 on dual-use items and the United States Export Administration Regulations (EAR). You agree to comply with all export control laws that apply to your use of the Service.

14.2 Sanctions

You represent that you are not located in, organized in, or a resident of a country or territory subject to comprehensive sanctions of the European Union, the United Nations, or the United States, and that you are not named on, or owned or controlled by a party named on, any sanctions list of those authorities. You may not create an account or use the Service if you are subject to such sanctions.

14.3 Research Compliance

If using the Service for academic or commercial research, you agree to comply with applicable research ethics guidelines, obtain all required institutional approvals (such as IRB or IACUC), follow proper citation practices for the Service and for the Hosted Tools you use when publishing results, and acknowledge computational limitations in any publications.

15. Contact

Legal questions and licensing concerns: legal@proteiniq.io Support: support@proteiniq.io Operator: Matic Broz s.p., trading as ProteinIQ Mailing address: Veselova ulica 14, 3000 Celje, Slovenia

By using ProteinIQ, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.