Getting started

Workspaces and seats

Workspaces are the unit of collaboration and billing in ProteinIQ. Each workspace has its own subscription, credit pool, and member list.

Every subscription, credit balance, and team belongs to a workspace. Billing and tool usage are scoped to the workspace you are currently in, not your global account.

What is a workspace

A workspace groups people and compute resources together under one subscription. Everything — credits, jobs, members, and invoices — lives inside a workspace.

You can belong to more than one workspace and switch between them at any time. This makes it easy to separate research groups, projects, or organizations while using a single login.

Each user can own one free workspace. Additional workspaces can be created for paid subscriptions.

Roles

Every member in a workspace has one of two roles:

  • Admin: Can manage members, billing, and workspace settings. Admins can invite and remove members, update payment methods, and change the subscription.
  • Member: Can run tools, create jobs, and view results. Members cannot access billing or settings.

Billing access is scoped per workspace. Being an admin in one workspace does not grant any access in another.

Seats and seat limits

A seat is a slot for one member in a workspace. Occupied seats include both active members and pending invitations — a pending invite holds a seat until it is accepted or canceled.

When all seats are occupied, inviting additional members is blocked. To add more members, either upgrade to a higher seat count or remove inactive members and cancel stale invites first.

Tip

Before downgrading to a lower seat count, remove inactive members and cancel any pending invitations. Occupied seats above the target plan limit will block the downgrade.

Per-seat plans

Two plans scale by seat count:

  • Lab (Academic): Minimum 2 seats, $39/seat per month. Credits pool across all members.
  • Teams (Commercial): Minimum 3 seats, $249/seat per month. Credits pool across all members.

On both plans, total monthly credits scale with the number of purchased seats. Adding a seat increases the workspace credit pool for that cycle.

For a full plan comparison, see Pricing.

Managing members

Go to Settings > Members to manage workspace membership. From there, admins can:

  • Invite new members by email (up to 50 addresses at once)
  • Set or change member roles
  • Cancel pending invitations
  • Remove existing members

Removing a member or canceling an invite immediately frees that seat.